We strongly recommend that you register your product with us so that we can notify you in case of any product alerts and better assist you with any warranty issues. To register your product, visit our product registration page

If a product is determined to be defective in workmanship or materials, Born Free will repair or replace (at our option) your product free of charge for 90 days from the date of purchase. To claim your replacement, the product must be returned to us along with a copy of the original receipt. 

This warranty applies only to products purchased in the U.S. or Canada on our website or by an authorized retailer and extends only to the original owner of the product and is not transferable.  This warranty does not apply to damage caused by the following: normal wear or tear; misuse or abuse; improper assembly, installation or handling; or, repairs or alterations by a third party.

For specific warranty information on your item, please complete the form on the SUPPORT PAGE page or call our Customer Support Team at 401-671-6560.

*This warranty updated and applied as of March 1, 2020.  Warranty in place at the time of purchase will be honored.